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All this is possible because with mobile phones customers can be reached wherever and whenever they are. A point to note is that all communications that companies want to make must be based on a customer’s request, or what is referred to as an opt in. This simply means that companies must ask and obtain the consent of users before sending them marketing information which may otherwise be deemed as spam. Companies seek to work with SMS marketing firms which have access to the best radio, TV and print networks just to be sure that their marketing messages will reach the bulk of the masses.
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